[vc_row margin_top=“140″ margin_bottom=“140″ margin_top_tab=“70″ margin_bottom_tab=“70″][vc_column][vc_custom_heading text=“Do you have anymore questions?“ font_container=“tag:h1|text_align:center“][vc_custom_heading text=“We hope you find a satisfactory answer here.
\nIf your question is not listed, we are of course available on the phone or via email.“ font_container=“tag:p|text_align:center“][\/vc_column][\/vc_row][vc_row margin_bottom=“140″ margin_bottom_tab=“70″][vc_column padding_top=“30″ padding_bottom=“30″][vc_accordion][vc_accordion_tab title=“How can I order from Cosart?“ active=“in“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]Cosart sells exclusively to resellers from the cosmetics industry. After verifying your business, we will activate your customer account. From then on you can place orders by phone or email.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“Is there a minimum order value or a deposit requirement?“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]No, at Cosart there is no minimum order value and no deposit requirement. Outside of Germany, we deliver free of charge for orders over \u20ac 180.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“How can I pay?“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]For new customers, the first order is paid in advance. Existing customers can choose between invoice or direct debit. If you order directly from our onlineshop (German only) you can choose Paypal as payment option.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“How quickly does Cosart deliver?“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]We try to get the products to you as soon as possible. Usually we will send your order out on the same day if we have received it by 15:00h CET.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“How much are the shipping costs?“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]Shipping costs of \u20ac 4.80 within Germany are incurred for goods with a net value of less than \u20ac 30.-. Outside of Germany, we deliver free of charge for orders over \u20ac 180. For orders below \u20ac 180, shipping costs are incurred abroad depending on the country and weight of the parcel.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“Can I exchange products?“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]We want you to be completely satisfied with our products and to be able to sell them well. We therefore offer an exclusive service for our customers:<\/p>\n
You can exchange unused products from the standard range (no trend colors) for other products within one year. If the products were not purchased as testers or free products and if the products are undamaged.<\/p>\n
After receipt of the exchange products, we reserve the right to check them for exchangeability and, if the specified requirements are not met, to return them to the customer.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“How do I contact customer service?“][vc_column_text spacing_heading=““ margin_top=“15px“ margin_right=“35%“ spacing_heading_tab=““ margin_right_tab=“0px“ spacing_heading_mobile=““ margin_right_mobile=“0″]You can reach us by phone +49 881 927 8597 from Monday to Thursday from 8:00h to 17:30h CET and Friday from 8:00h to 17:00h CET [vc_row margin_top=“140″ margin_bottom=“140″ margin_top_tab=“70″ margin_bottom_tab=“70″][vc_column][vc_custom_heading text=“Do you have anymore questions?“ font_container=“tag:h1|text_align:center“][vc_custom_heading text=“We hope you find a satisfactory answer here. If your question is not listed, we are of course available on the phone or via email.“ font_container=“tag:p|text_align:center“][\/vc_column][\/vc_row][vc_row margin_bottom=“140″ margin_bottom_tab=“70″][vc_column padding_top=“30″ padding_bottom=“30″][vc_accordion][vc_accordion_tab title=“How can I order from Cosart?“ active=“in“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]Cosart sells exclusively to […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":55,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/pages\/54"}],"collection":[{"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/comments?post=54"}],"version-history":[{"count":0,"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/pages\/54\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.cosart.de\/en\/wp-json\/wp\/v2\/media?parent=54"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nBy email: service@cosart.de<\/a>
\nBy fax: +49 881 927 85 62[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=“Where can I see and test Cosart products on site?“][vc_column_text margin_top=“15px“ margin_right=“35%“ margin_right_tab=“0px“ margin_right_mobile=“0″]You can test our range at the German cosmetics trade fairs in Sindelfingen, D\u00fcsseldorf, Stuttgart, Hanover, Frankfurt, Leipzig, Munich and Berlin and also buy them on site.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"